
At Shape MSP, we know that every business has unique IT requirements. That’s why we offer customisable IT solutions, allowing you to choose what works best for your business.
Whether you need full IT management or just administrative support, we can shape a solution for you.
Our Core IT Services
• Managed IT Services – Full-service IT management, including proactive monitoring, security, remote support, and endpoint management. Ideal for businesses needing complete IT oversight.
• Admin Support Services – Focused on day-to-day IT administration, including email setup, software management, user access, and basic IT support. Perfect for businesses needing ad-hoc or additional IT assistance.
Not sure what’s best for you? We’ll shape the perfect IT solution together.
What’s Included?
Device & Endpoint Management – We handle setup, updates, and security for your laptops, desktops, and mobile devices.
Proactive Monitoring & Security – 24/7 monitoring to prevent cyber threats and IT failures before they happen.
Software & Patch Management – Keeping your systems up to date and protected.
Remote IT Support – Fast, expert assistance whenever you need it.
User Account & Email Management – Managing business emails, setting up users, and enforcing security policies.
Custom IT Strategy & Consulting – Helping your business scale with the right IT solutions.
Ideal for businesses needing flexible admin support, email management, and document handling.
What’s Included?
User Account & Email Setup – Creating new accounts, managing permissions, and configuring email settings.
Email & Inbox Management – Organising emails, setting up filters, and responding to routine inquiries.
Calendar & Scheduling – Managing appointments, setting reminders, and scheduling meetings.
Document Proofreading & Formatting – Ensuring accuracy and professionalism in your business documents.
File & Document Management – Organising cloud storage and improving team collaboration.
Business Process Documentation – Creating step-by-step guides and SOPs for your workflows.
Basic IT Training & Guidance – Helping staff navigate software tools like Microsoft 365 & Google Workspace.
Ready to transform your business through technology? Explore our full range of services and let's SHAPE the future of your business together.
Brynmawr
Ebbw Vale
South Wales
UK