Shape MSP

Admin Support Services

At Shape MSP, we know that running a business means juggling multiple tasks—managing emails, scheduling meetings, handling documents, and keeping systems running smoothly. Our Admin Support Services go beyond traditional IT admin, offering comprehensive office support to help you stay organised, efficient, and focused on growing your business.

Whether you need ongoing assistance or ad-hoc support, we tailor our services to fit your need.

Tailored IT Services to Shape Your Business

What’s Included in Our Admin Support Services?

User Account & Email Setup: Creating new accounts, managing permissions, and configuring email settings.
Email & Inbox Management: Organising emails, setting up filters, and responding to routine inquiries.
Calendar & Scheduling: Managing appointments, setting reminders, and scheduling meetings.
Document Proofreading & Formatting: Checking for errors, improving readability, and formatting documents.
File & Document Management: Organising cloud storage, file permissions, and document sharing.
Data Entry & Spreadsheet Management: Updating customer records, tracking expenses, and creating reports.
Business Process Documentation: Creating guides and SOPs for business processes.
Software & Application Setup: Installing and configuring office software like Microsoft 365 or Google Workspace.
Onboarding Support: Setting up new employees with email accounts, access permissions, and tools.
Basic IT Training & Guidance: Helping staff with common IT tasks, like using Teams, OneDrive, or Google Drive.

Packages

Need a custom solution? We’ll shape a plan to fit your needs!

Let’s chat about how we can support your business.

Standard Admin Support Plan
Enhanced Admin Support Plan
Pay-As-You-Go